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Excluded Medical Services and Treatments

This article covers various medical services, treatments, and items that are not covered or have limitations under the health insurance plan.

Medical Service

Limitations and Exclusions

Abortion

Not covered, unless documented to be medically necessary to preserve the life or physical health of the mother.

Acupuncture/Biofeedback

Not covered

Allowable charge

Charges exceeding the allowable charge are not covered.

Assistant at surgery

Not covered, unless services are medically necessary and rendered by a physician, physician assistant, or first nurse assistant.

Cardiac Rehabilitation – Outpatient

Not covered unless determined to be medically necessary by BCBSMS.

Canceled or missed appointments

Not covered

Charity Hospital, Public Mental Institution, Public Health Institution, Sanatorium

Services for which the participant has no legal obligation to pay or for which no charge would be made if the participant had no health insurance coverage are not covered.

Chelation Therapy

Not covered, except for treatment of acute heavy metal poisoning.

Coding

Charges resulting from inappropriate coding, as determined by BCBSMS, are not covered.

Convalescent, custodial, or domiciliary care

Not covered, including companions and sitters.

Copayments, coinsurance, deductibles

Not covered

Cosmetic services

Not covered, except for correction of defects incurred by a participant while covered under the Plan through traumatic injury or disease requiring surgery.

Counseling

Sex therapy and marriage or family counseling are not covered.

Coverage effective dates

Services or supplies provided before coverage becomes effective or after coverage ends are not covered.

Dental services

Not covered, except when services are provided due to an accidental injury to sound natural teeth occurring while the participant is covered by the Plan, or as a direct result of a disease covered by the Plan.

Dental services (hospital or ambulatory surgical facility services and anesthesia)

Hospital services and supplies for covered dental care and treatment, and covered dental or oral surgery are not covered unless an inpatient hospital stay is medically necessary by Acentra. Outpatient hospital, ambulatory surgical facility, or anesthesia services are not covered unless determined medically necessary by BCBSMS.

Diabetic Self-Management Education and Support

Outpatient Diabetic Self-Management Education and Support is not covered, except as approved by Acentra.

Dietary/Nutritional supplements, breast milk

Not covered

Educational training

Educational training is not covered unless otherwise specified in this Plan Document or covered under Wellness/Preventive Services.

Equipment

Equipment that has a nontherapeutic use (i.e., humidifiers, air conditioners or filters, whirlpools, wigs, vacuum cleaners, fitness supplies, etc.) is not covered.

Experimental/Investigational

Experimental/investigational treatments, procedures, facilities, equipment, and supplies are not covered, as determined by BCBSMS or Acentra.

Eye examinations

Routine eye examinations (except as provided through well-child care), eyeglasses, or contact lenses or fittings for them are not covered.

Foot care

Palliative or cosmetic foot care is not covered.

Gene manipulation therapy

Not covered

Genetic testing or counseling

Not covered unless provided under Wellness/Preventive Services and when determined medically necessary by BCBSMS.

Government agency

Services or supplies provided by the U.S. or other government agencies, at no charge to the patient, are not covered.

Hair loss

Services and supplies for the treatment of hair loss are not covered.

Hearing examinations and hearing aids

Routine hearing examinations are not covered except for newborn screening. Hearing Aids are not covered.

Holistic therapies

Not covered

Hypnosis

Not covered

Infertility treatment, artificial insemination, intrauterine insemination, in vitro fertilization, or reversal of sterilization

Not covered

Luxury, deluxe, or convenience items

Not covered

Massage therapy

Not covered

Maternity benefits

Charges or expenses related to the pregnancy of a dependent, other than the spouse, are not covered unless otherwise specified in this Plan Document.

Medical records

Fees for medical records and claim filing are not covered.

Medical Prescription Drug Benefits

Not covered, unless included in the Medical Prescription Drug Formulary or determined medically necessary. These Medical Prescription Drugs include but are not limited to: those where an equivalent product is available over the counter; where Prior Authorization is required in order for benefits to be provided and Prior Authorization is not obtained; those for which benefits are sought by the participant when the participant has failed to comply with the Plan's Medical Policy requirements with regard to Prescription Drugs and/or Medical Prescription Drugs; or those not provided in the appropriate place of service. See other limitations and exclusions related to the Prescription Drug Program specified in this Plan Document.

Medicare covered services

Not covered to the extent that charges for such services or supplies are paid or payable under Medicare, whether or not the participant has such Medicare coverage, whether or not Medicare benefits are claimed or received, or whether or not the participant has elected to obtain such Medicare coverage, if eligible.

Military Service connected injury/illness

Not covered, except in cases where enforcement would be prohibited by law.

Nursing home, extended care, or personal care facility

Not covered

Obesity treatment or weight loss therapies, prescriptions

Not covered, regardless of any claim of medical necessity, degree of obesity or clinical diagnosis, unless otherwise specified in this Plan Document or covered under wellness/preventive services. Nutritional and behavioral counseling services are covered when performed by a network provider.

Prescription Digital Therapeutics

Software programs or applications intended to prevent, manage, or treat a medical disorder or disease are not covered.

Pulmonary rehabilitation

Not covered unless determined to be medically necessary by BCBMS.

Refractive eye surgery

Not covered

Rehabilitation services

Not covered, unless otherwise specified in this Plan Document.

Related provider

Services rendered by a provider (physician or other provider) who is related to the participant by blood or marriage or who regularly resides in the participant's household are not covered.

Retainer fees

Fees paid for the purpose of retaining the services of a health care provider are not covered.

Scope of license

Services rendered by a physician or other provider not practicing within the scope of his license at the time and place service is rendered are not covered.

Services not specifically included as benefits

Not covered

Services deemed not medically necessary

Not covered

Sex transformations

Not covered, Puberty-blocking drugs are not covered

Smoking cessation programs

Not covered, unless specified as a Wellness/Preventive Service for Adults.

Speech therapy

Not covered when services are provided for maintenance speech, articulation disorders, learning disabilities, attention disorders, psychosocial speech delay, behavioral problems, conceptual handicap, intellectual disability, stammering or stuttering.

Telehealth visit

Telehealth visits must be a "real-time" consultation and do not include the use of audio-only telephone, email, or fax. These services must be provided by a network provider or approved vendor.

Telephone consultations

Not covered

Therapy services

Primal therapy, rolfing, psychodrama, megavitamin therapy, bioenergetic therapy, aromatherapy, colonic irrigation, reflexology, vision perception training, carbon dioxide therapy, and related therapies are not covered.

Third party liability

Services related to an injury or illness that occurs due to the wrongful act or omission of another party for which that party or some other party makes settlement or is legally responsible is not covered. However, if the participant is unable to recover from the responsible party, benefits of this Plan will be provided.

Travel expenses such as transportation, meals, and lodging

Not covered, except as provided under transplant benefits.

Visual or orthoptic training

Not covered

War

Services rendered for diseases contracted or injuries sustained as a result of war, declared or undeclared, or any act of war are not covered.

Workers' compensation/employer liability law

Services related to any injury or illness arising out of or in the course of employment entitling the participant to benefits under any workers' compensation or employer liability law are not covered.

Category

Not Covered Items

Muscle Enhancements

Anabolic steroids

Weight Loss

Anorectics

Anti-Aging

Anti-wrinkle agents

Infertility

Infertility medications

Non-Proven Treatments

Medications not proven effective, investigative drugs, off-label FDA use, drugs considered not medically necessary

Immunizations

Immunizations except as provided through the Vaccine Program

Pregnancy Termination

Medications for termination (abortifacients)

Hair Loss

Medications for alopecia

Administration Fees

Charges for drug administration or injection except through the Vaccine Program

Exclusion List

Medications listed on a Drug Exclusion List

Compound Medications

Compounds exceeding $200 unless PBM approved

Supplements and Nutrients

Dietary/nutritional supplements, minerals (except specific iron supplements)

FDA Approval

Non-FDA approved medications, drugs on the market for less than 6 months and/or have not been approved by the PBM

Free Government Drugs

Drugs supplied at no cost by local, state, and federal government entities

Pigmentation Treatments

Pigmenting/depigmenting agents

Cosmetic Uses

Drugs for cosmetic purposes

Device Exclusions

Therapeutic devices, appliances, including needles, syringes, support garments, and other nonmedicinal substances*

OTC Alternatives

Prescription drugs with OTC equivalents

Vision Products

Vision Enhancement Agents, such as prescription ophthalmic products

Vitamins

Vitamins except for prenatals and folic acid for certain women

Fluoride

Fluoride supplements except for young children

Hemantics

Blood building supplements

Breast Milk

Breast milk

Similar Nature Drugs

Certain drugs that are considered similar in nature to currently available medications

Workers' Compensation Drugs

Drugs paid by workers’ compensation coverage

Scope of License

Drugs prescribed by a provider not acting within the scope of his license

Refill Limits

Refills in excess of the number specified by the provider or any refills dispensed more than one year after the date of provider’s original prescription

Excess Dosage

More than the recommended daily dosage

Non-Legend Drugs

Non-legend drugs other than those listed as covered